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AUSTIN, TEXAS
JTaylor@JaneaTaylor.com |
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Goal-oriented
individual who values determination, persistence and integrity. Consistently
strives for excellence in all aspirations. Possesses the ability to provide deliverable materials within tight
schedules and under given deadlines. Exhibits proven success working
in a team environment as well as individually, with little to no
supervision and limited resources. |
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Having
been in the IT industry for over ten years, I have held a variety
of positions ranging from desktop support to network engineer to
systems analyst. Much of my experience has been focused on various
networking concepts and technologies as well as systems administration;
however, I also have extensive experience in the area of programming
and development. I graduated Summa Cum Laude in December 2006 with a Bachelor's degree in IT and a concentration in Programming and have had success as a contract programmer since 2007. Over the last several years I have gained hands-on experience
using the following technologies: |
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2/2007 - Present |
Contractor |
Austin, TX. |
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- Communicate with clients to determine their overall project and technology needs
- Define requirements and scope of software projects based on communication with clients
- Design & develop database systems and determine hosting needs for client applications
- Determine best strategies for implementing software & database systems for clients
- Develop client applications based on determined scope and project requirements
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2/2005 - 2/2007 |
Oracle Corporation |
Austin, TX. |
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Systems Availability Analyst
II |
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- Monitored, analyzed,
escalated & resolved network issues in a timely manner
- Troubleshooted complex problems which were server, network or
application related
- Configured firewalls, switches and load balancers upon request
- Provided remote access support
to highly available applications for OnDemand customers
- Developed and maintained tools to help automate and
streamline various processes
- Designed, created and supported applications which serve to automate
repetitive tasks
- Worked with other team members in determining ways to increase overall
productivity
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4/2002 - 11/2004 |
Studio RD |
Austin, TX. |
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- Interface development and maintenance of internal web applications
using ASP.NET
- Developed and maintained a library management application
using VB.Net & SQL Server
- Managed servers, firewalls, and routers for local and remote offices
- Technical support for board of directors, managers and
employees in all departments
- Installation and support of VPN and Linux
based firewall technologies
- Maintained Windows 2000 and Linux (RedHat) based web,
e-mail and database servers
- Supported user applications such as Goldmine and Norton Anti-Virus Corporate Edition
- Responsible for designing, proposing and implementing innovative
technical solutions
- In charge of all purchasing and financial decisions made for the
technology department
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11/2001 - 4/2002 |
Amerx Office Solutions |
Austin, TX. |
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- Designed & deployed
an internal CRM system using Visual Basic 6 and Microsoft Access
- Designed company website and graphics using HTML, Dreamweaver,
Flash & Photoshop
- Designed and built a Windows 2000 Active Directory network of
20 nodes
- Managed, maintained and trained users on telecom system
- Managed IIS web and FTP server, SQL Server 2000, and domain login
servers
- Installed and managed ISA proxy server / firewall and Exchange
Server 2000 server
- Configured a secure RAS system using Virtual Private Connection
(VPN) technology
- Designed and implemented daily backup strategy for all clients
and servers
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8/2000 - 10/2000 |
Unisys Corporation |
Chicago, IL. |
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- Provided help desk support
on Novell NetWare based WAN environment of 15,000 users
- Performed hardware and software installs & configuration on Windows
95, 98, NT systems
- Administered Novell NetWare and GroupWise 5.2 on Windows
and Macintosh systems
- Printer, PC and Macintosh troubleshooting/repair, installs-moves-adds-changes
(IMAC)
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8/1999 - 6/2000 |
Superior Copies |
Roselle, IL. |
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- Administered
Windows NT 4 based network and managed client systems
- Responsible for purchasing, configuration and installation
of hardware and software
- Managed security, user adds, user rights administration and system
configuration
- Maintained and managed Microsoft Exchange 5.5 and IIS 4.0 server
systems
- Provided support for applications such as MS Office,
Quark, Photoshop, Illustrator
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2/1999 - 8/1999 |
Trade Service Publications |
Roselle, IL. |
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Junior Network
Administrator |
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- Assisted
in the upgrade from a peer to peer to a server based Windows
NT 4 network
- Provided file and print management services on PC, Macintosh, Unix,
and Xerox systems
- Assisted in development and management of website using HTML, ASP
and FrontPage
- Provided technical training for new employees
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Bachelor's
Degree |
12/2006 |
American InterContinental
University |
Atlanta, GA. |
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Major:
Information Technology - Programming |
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Graduated
with a 4.0 GPA - Summa Cum Laude |
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Associate's
Degree |
4/1999 |
College of Dupage |
Glen Ellyn, IL. |
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MCP, MCSA,
MCSE (NT4 & 2000) |
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